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As the credit card giant notes on its FAQ page, “If you purchase airline tickets, we may send you a message reflecting the purchase of the tickets and then, before you leave for your trip, we may also offer you the option to receive dining recommendations at your destination.” But don’t expect Amex’s bot to be too friendly or chatty.

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If the chat service does not initialize in the browser please install our desktop version from the link further down on this page.Amex’s Facebook Messenger integration looks to only ask customers yes-or-no questions, and will let users click buttons rather than use natural language.“As a long-time partner of Facebook, we’re thrilled to be working together to create an innovative experience for our card members on Messenger,” said Dave Wolf, vice president of Digital Partnerships & Development for American Express.When it comes to convenience, credit card companies seem remarkably ahead of the game.Maybe it has something to do with trying to get us to spend more of our money more quickly.

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